SHIPPING POLICY:

Our processing time  is 1-2 business days to prepare, pack, and ship your order.

SHIPPING TIMES:

USPS 2-5 business days after processing time.

We do our best to meet these shipping deadlines, but we can't guarentee them. Actual delivery time will depend on the postal service. Once the post office scans the package, we have no control over how long the package will take to arrive. we are not liable or responsible for any delays, re-routes, or failed deliveries of your package.

We always strive to ensure our customers receive their packages in a timely manner, so please contact us at: micaelacandlelight@gmail.com if you ever have any concerns with the status of your order.

RETURN POLICY:

If you are not completely  satisfied with your purchase, you may return it to us for an exchange or refund. Returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.

Return Process: To return an item, please email us at micaelacandlelight@gmail.com to obtain an RMA number, place the item securely in its original packaging and mail your return to the address on the RMA.

PLEASE NOTE: After receiving your return and inspecting the condition of your item, and after our approval of the requested refund, we will notify you by email when your return has been processed.

Please contact us at the email below for defective or damaged products to arrange a refund or exchange.

Questions? If you have any questions concerning our return policy please contact us at: micaelacandlelight@gmail.com